Effective: November 1, 2023

Privacy & Data Policy

1. Introduction and Scope: Welcome to the website of sweetwater MEA, a leading brand experience agency headquartered in Dubai, serving brands and clients globally. We prioritize the protection and confidentiality of your personal data and intellectual property (IP). This Privacy and Data Policy outlines our practices concerning the collection, use, and sharing of your information.

2. Data Collection and Use: We may collect the following types of information: * Personal Data: Such as your name, email address, phone number, and other contact details when you reach out to us or use our services.
 * Case Study Data: This includes photos, brand marks, videos, and other multimedia content documenting our work.
 * Technical Data: Including cookies, IP addresses, and browsing activity for website analytics and improvement.

3. Purpose of Data Collection: We collect your data for purposes including: * Responding to your inquiries.
 * Showcasing our work on our platform.
 * Analyzing and improving our website functionality.
 * Marketing and promotional purposes.

4. Data Sharing and Disclosure: We respect your privacy and only share your data: * When required by law or legal processes.
 * With our trusted third-party service providers, strictly for business-related purposes and under confidentiality agreements.
 * When showcasing our work, keeping in mind the necessary permissions and rights.

5. Intellectual Property and Rights: In showcasing our work: * We are conscientious of third-party IP rights and display content in the spirit of representing our work, with the intent of neither commercial misuse nor infringement.
 * Our documentation of projects is intended to highlight our contributions and expertise in the domain.
 * If you believe any content on our platform may inadvertently impinge upon your IP or privacy rights in any way, please contact us immediately for resolution, with our commitment to be fair, transparent and cooperative with all rightful parties.

6. Consent and Rights of Individuals: By using our platform: * You grant us permission to utilize or display any content or personal data provided.
 * If your IP or image appears on our platform without consent, please notify us for prompt removal or necessary action.

7. Cookies and Tracking: Our website uses cookies to: * Enhance user experience and functionality.
 * Understand website traffic and user interactions for improvements.
 * You can choose to disable cookies via your browser settings.

8. Data Security: We are committed to safeguarding your data: * By employing state-of-the-art security measures.
 * Regularly updating and reviewing our data protection practices.
 * Training our staff about privacy and data protection.

9. International Data Transfers: Given our global operations: * Your data may be transferred and processed in countries outside of Dubai.
 * We ensure these international transfers are compliant with applicable laws and are secure.

10. Changes to this Policy: * We reserve the right to modify this policy.
 * Changes will be posted on our website with an updated effective date.
 * We encourage regular review of this policy for updates.

11. Contact Us: If you have any queries or concerns about this policy or our data practices, please contact: voice@sweetwatermea.com

This Privacy and Data Policy is governed by the laws of Dubai and applicable international laws, especially when dealing with clients and brands globally. We pledge to conduct our business with honesty and integrity, upholding the highest standards in safeguarding your personal and IP data.